Consultant (Client Service Centre - JHB)

??To deliver an elevated level of service to all Allan Gray clients. 

This includesdirect clients, financial advisers and senior executives. 

For training purposes, thesuccessful candidate would be require to work in our Cape Town offices for a period of 8-12 months before returning to resume their duties in the Johannesburg office.

Discussion and explanation of all funds and products offered by Allan Gray.

Assisting clients with process information and quotes.

Assisting clients with the tracking and follow up of transactions in progress.

Responding to queries regarding investment performance.

Clarifying and explaining Allan Gray’s investment approach and philosophy

To ensure accurate record keeping through service related administrative tasks.

• Relevant business degree (Essential)
• Excellent verbal and written communication skills (Essential)
• Knowledge and interest in finance and investment management
• Multilingual (Advantageous)?

• ?Strong verbal and written communication skills
• Numeric ability
• Client focussed, friendly and empathetic manner
• Accuracy and attention to detail
• Self Control
•  Initiative
•  Analytical Thinking
•  Professionalism
• Administration Skills
• Adaptability
• Stress tolerance
• Ability to relate to others
• Ability to deal with complexity
• Ability to prioritise and function positively under pressure
• Ability to function as part of a team
• Accept accountability and take responsibility for tasks done
• Computer literacy